For ages 21+ only • Safe and responsible betting

7wg Responsible Gaming — Your safety is our priority

7wg is committed to responsible gaming practices to keep the fun in entertainment. Set your limits, stay protected, and seek support whenever you need it.

What is Responsible Gaming and why does it matter?

Responsible gaming means treating online betting and casino games as a form of entertainment — not as a source of income. 7wg believes every player has the freedom to make their own decisions, but those decisions should be made consciously and with control.

Online gaming can be enjoyable, but excessive play or loss of control can lead to financial and mental health problems. That is why 7wg encourages every player to build healthy gaming habits and provides the necessary tools to do so.

Remember — chasing losses by placing more bets is never the solution. Never play beyond your set budget, and avoid gaming under the influence of alcohol or when under emotional stress.

Warning Signs

  • Spending more than your set budget
  • Repeatedly playing in an attempt to recover lost money
  • Hiding your betting from family or friends
  • Neglecting work, studies, or family responsibilities
  • Gaming affecting your sleep, appetite, or mood
  • Feeling unable to stop playing

Our Protection Tools

Every registered player at 7wg can use the responsible gaming tools below. They are designed to help you play consciously and with control.

Deposit Limit

You can set the maximum amount you deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately, but increasing it requires a 24-hour cooldown period.

Loss Limit

Decide in advance the maximum amount you are willing to lose within a given period. Once the limit is reached, your account will automatically stop accepting bets and take a break until the next session.

Session Time Limit

Set a time limit for how long you play. A reminder will appear on screen when the time is up. This protects you from losing track of time during a session.

Temporary Break (Time-Out)

Suspend your account for a temporary break lasting from 1 day to 6 weeks. During this time you will not be able to log in or place bets. Your account is reactivated automatically once the break ends.

Self-Exclusion

Apply to have your account permanently closed for 6 months to 5 years for long-term self-exclusion. Promotional emails will also be stopped during this period. Contact us via live chat for assistance.

Reality Check

At set intervals you will be shown a summary of how long you have been playing and how much you have spent. This helps you evaluate your gaming session with awareness.

Age Verification and Safety

7wg is for players aged 21 and over only. Age verification is mandatory during registration. We are committed to preventing minors from accessing the gaming platform.

If you have children or teenagers at home, use parental control software on your device and keep your account password secure. Never let anyone else use your 7wg account.

21+

For ages 21 and over only. A national ID is required to verify age.

How age verification works

  • Date of birth is required at the time of registration
  • A copy of your National ID (NID) or passport must be submitted
  • Withdrawals are restricted until verification is complete
  • Any suspicious account is automatically sent for review
  • The verification process is simple, quick, and completely secure

How to Set Limits

After logging in to your 7wg account, follow the simple steps below to set your preferred protection limits.

1

Log in to your account

Log in to 7wg with your mobile number and password. Always use the official site to ensure a secure connection.

2

Go to the profile menu

Click on your profile icon in the top right corner and find the "Responsible Gaming" section.

3

Choose your preferred limit

Select one or more options from deposit limit, loss limit, session time limit, or time-out based on your needs.

4

Enter the amount or duration

Set the amount in Bangladeshi Taka or the duration in hours or days. You can change this at any time, though a security delay applies for increases.

5

Confirm

Click the confirmation button shown on screen. Some limits take effect immediately; in some cases you may need to wait 24 hours.

6

Chat with us if you need help

For self-exclusion or account closure, contact our 24/7 live chat support directly.

The Golden Rules of Healthy Gaming

  • Play for entertainment only — not in the expectation of financial gain.
  • Set a fixed budget before you play and stick to it.
  • Never place larger bets trying to recover money you have lost.
  • Take regular breaks — at least 10 minutes of rest every hour is recommended.
  • Do not use gaming as a way to escape stress, anxiety, or sadness.
  • Never make gaming your primary social activity.
  • Never gamble with borrowed money or by taking on debt.
  • Never bet with money set aside for essential expenses such as rent, groceries, or medical costs.

Self-Check — Ask Yourself

Are your gaming habits healthy?

Ask yourself the questions below. If more than one answer is "Yes", please contact us.

  • Are you spending more than your budget?
  • Are you finding it hard to stop playing?
  • Are you hiding your gaming from family or friends?
  • Is gaming affecting your daily life?
  • When you lose, are you playing more out of anger or frustration?

If you feel gaming is getting out of control, please seek professional help. You can also get trusted guidance through 7wg's live chat.

Self-Exclusion and Account Closure

Temporary Break

Temporarily close your account for a period of 1 day to 6 weeks. No transactions or bets can be placed during the break. Your account will be reactivated automatically once the period ends.

Long-Term Self-Exclusion

Apply for permanent self-exclusion for 6 months, 1 year, 2 years, or 5 years. Promotional emails will also be stopped during this period. Contact us via live chat and mention "Responsible Gaming" to apply.

Permanent Account Closure

You can request to permanently close your 7wg account at any time. Before closing, make sure there are no pending withdrawals. Requests are accepted via live chat or email.

After a self-exclusion or account closure request is submitted, we will process it within 24 hours and send a confirmation email. For urgent cases, immediate assistance is available through live chat.

Need help? We are always here

If you have any concerns about gaming, do not hesitate to reach out. Our Bengali-speaking support team is available 24 hours a day, 7 days a week.

7wg Support Center

Live Chat
Instant support in Bengali 24/7 — click the "Live Chat" button on the site
Email Support
[email protected] — we aim to respond promptly
Responsible Gaming Request
Type "Responsible Gaming" in chat to request self-exclusion or to set limits

Your privacy is fully protected. All conversations related to responsible gaming are kept confidential.

Responsible Gaming — Frequently Asked Questions

You must be 21 years of age or older to participate at 7wg. Age is verified during registration and providing a National ID (NID) or passport number is mandatory. Minors cannot create or use an account at 7wg under any circumstances.

Yes, you can change your deposit limit at any time. However, lowering the limit takes effect immediately, while increasing it is subject to a 24-hour cooldown period. This delay is in place to protect you from impulsive decisions.

Any balance in your account remains protected when self-exclusion is active. You can request a withdrawal once the exclusion period ends or when closing your account. Contact us via live chat for any questions.

Start by talking to us on 7wg's 24/7 live chat — our support team will provide guidance with complete confidentiality. You should also seek advice from a trusted family member or mental health professional. Gambling addiction is a treatable condition — asking for help is a sign of strength.

Full responsibility for the account lies with the account holder. Keep your login details secure and do not allow anyone else to use them. If a child or minor has access to your device, enable parental control software. If you suspect any unauthorized transactions, notify us immediately at [email protected].

A time-out is a short-term break — typically from 1 day to 6 weeks — that is lifted automatically once the period ends. Self-exclusion is a long-term measure (6 months to 5 years) that generally cannot be reversed before the period expires. If you feel gaming is getting out of control, self-exclusion is the more effective solution.

Play safely, enjoy the experience

Stay with 7wg to enjoy gaming responsibly. Learn more about our games and support.

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